Terms of use
Preamble
- No person under 18 years of age may place an order on this site, and this influences their location.
- For the conditions related to confidentiality, please visit this page.
- For the legal notices, please visit this page.
- If you have any doubts about these general conditions, please contact us before placing an order.
- The payment of an order considers that you have read, understood and accepted these same conditions.
Article 1: Prices
- The prices of our products are indicated in EURO, VAT included, and excluding shipping costs.
- All orders placed on our site are paid in euros.
- The products will be invoiced on the basis of the rates in effect at the time of order registration, subject to availability on that date.
- Retention clause: the products remain the property of COPULABIS until full payment of the price by COPULABIS.
Article 2: Payment methods
- We accept payments by credit card, either directly on the site by secure payment or by telephone. COPULABIS entrusts secure payment to several independent and specialized service providers (in Europe and abroad).
- Some orders paid by credit card may be subject to additional verification. You will receive an email asking you for supporting documents to validate the sending of your order.
- You can also pay for your order by debit card and other similar methods depending on your country of residence. Your order will be confirmed upon receipt and processing of your payment.
Article 3: Delivery
- The availability of our products is indicated on the product sheet. A credit is generated when editing your order if one of the products is unavailable (the credit will be equal to the amount of the product invoiced), which allows faster shipping without waiting for out-of-stock products.
- For more information on delivery times and costs, in addition to these conditions, go to the page dedicated to deliveries. All times are indicative.
- COPULABIS cannot be held responsible for delays due to postal service strikes or other imponderables provided for by the legislation on the transport of goods and merchandise.
- Delivery service: The parties agree that the information from the delivery company’s information system regarding the collection, delivery, notification and distribution of packages is authentic.
- Customs restrictions: Some laws restrict the import of erotic products. Find out about the legislation in force in your country before ordering on the site.
- Border taxes: Customs or import taxes are due as soon as the package arrives in the destination country. You must pay any additional customs clearance fees. We have no control over these taxes and cannot predict them, as customs policies vary considerably from country to country. Please contact your local customs office for more information.
Article 4: Customer service
- For any information or questions, our customer service is at your disposal.
Article 5: Returns and refunds
Article 6: Liability
- The products offered comply with the Belgian legislation in force and the standards applicable in Belgium. For any questions relating to the products, you can contact our customer service. COPULABIS cannot be held responsible for the non-performance of the contract concluded in the event of stock shortage or unavailability of the product, force majeure, disruption or total or partial strike, in particular postal services and means of transport and/or communications, flood. , fire. Hypertext links may refer to other sites that the COPULABIS site disclaims any liability in the event that the content of these sites contravenes the legal and regulatory provisions in force.
Article 7: Exclusion of warranty
The following are excluded from contractual warranties: – Replacement of consumables: batteries, bulbs, fuses, antennas, portable headphones, microphones, wear of reading or recording heads, etc. – Abnormal or incorrect use of the products. In this regard, we invite you to carefully consult the instructions for use provided with the products.
- – Defects relating to accessories: power cables, etc. – Defects and their consequences due to the intervention of an unauthorized repairer.
- Defects and their consequences linked to the non-compliant use for which the product is intended (professional use, collective use, etc.).
- Defects and their consequences linked to an external cause.
Article 8: Personal data
- The rules concerning the processing of personal data on the copulabis.com site are detailed in the data protection policy.
Article 9: Intellectual property
- All texts, comments, works, illustrations and images reproduced on the sites published by COPULABIS are reserved under copyright and intellectual property law and for the entire world. As such and in accordance with the provisions of the Intellectual Property Code, only use for private use is authorized subject to different or even more restrictive provisions of the intellectual property code. Any other use constitutes counterfeiting and is punishable under Intellectual Property law unless prior authorization is obtained from COPULABIS. Any total or partial reproduction of the sites published by COPULABIS is strictly prohibited.
Article 10: Disputes
- This contract is subject to Belgian law.
- Any dispute can be resolved through our customer service, and in the absence of an amicable settlement, it will fall under the jurisdiction of a Belgian court.
Article 11: Customer commitment
- When you confirm your purchase on the shopping cart form, you declare that you accept its content and the general terms and conditions of sale which are governed by Belgian law.
- These general terms and conditions of sale are governed by Belgian law and may be modified at any time without notice.